VOICE2insight is the industry’s only provider of open, free form dictation, which syncs data automatically into CRM databases. Open dictation means the sales reps capture and report customer information without limitation, both structured (numerical) and unstructured (perceptions). VOICE2insight is the only voice-based data entry tool proven successful to handle explanatory data of longer, more complex messages.
VOICE2insight (1) significantly increases sales rep productivity by eliminating administrative work related to reporting, and (2) significantly enhances the quality of data flowing into CRM databases. Our proprietary combination of computer and human transcription capabilities enables rapid return of 98% accurate dictated material. The ROI on the small investment in VOICE2insight is very high when the value is taken into account of sales rep and managerial time involved in bringing quality customer data into the CRM databases for customer analytics and managerial understanding and decision making.
3M CASE STUDY
The results have been as promised – outstanding. V2i enables our sales representatives and 3M Aerospace management, the ability to communicate sales solutions and sales closures quickly. V2i also enables our sales reps to document complex and very long sales cycle processes for both 3M management and higher level customer management. Sponsoring 3M divisions were amazed at the detail and “visibility” to the entire aerospace market. With V2i, we receive more detailed quality customer information than ever that flows seamlessly into our CRM tool. Our reps leverage V2i daily and as a result we are realizing a 100+% increase in activity reporting. Additionally, V2i saves each of our reps 3-5 hours of typing time each week which they can now apply to revenue generating activities.
The information received via V2i has helped our reps better manage their accounts and build stronger customer relationships. In addition, the ability to quickly share complex sales solutions around the globe helps our global reach of this business. 3M loves this approach and our customers appreciate this support as well. There is no doubt V2i has provided 3M a significant competitive edge. No other company can provide the power of information that V2i provides.
FFF ENTERPRISES CASE STUDY
With V2i, we now receive more detailed quality customer information than ever that flows seamlessly into our Salesforce CRM, and our reps have more time to sell. The average time saved across our team using V2i is 5 hours/week/rep. Our reps leverage V2i each day and as a result we are realizing a 500+% increase in activity reporting flowing into our CRM. In addition, our reps now spend their new found time working on more strategic planning or revenue generating activities.
The information received via V2i into our Salesforce CRM has helped our reps better manage their accounts and build stronger customer relationship. This is a win for our company, its mangers, our reps and most importantly our customers.
REGENT SEVEN SEA CRUISES CASE STUDY
The V2i solution greatly increased our adoption. We are also seeing a positive and significant impact to our sales teams productivity; our Directors who were good users of Salesforce are now each saving more than 1-hour per day or 5 hours or more per week. Per our objective, we are now receiving more detailed client information in Salesforce which is being used by our team to better manage their accounts, build stronger relationships and attain their individual sales goals. This type of information not only helps them be more effective but it also helps management understand market trends and the competitive landscape so we can act quickly and insure our strong standing in the market. The new flow of information into our organization is giving us better global visibility and positively impacting our ability to grow our revenue and profits. As one of our Directors has stated “I have a new best friend at work –V2i!”
What others say about us
V2i helps me provide my customers with a faster response to their needsJohn M.
I absolutely love the V2i System. I’m more productive and capturing more detailed information.Amy A.