VOICE2insight Serves Sales Reps with a Simple Voice Based
V2i is a Utah S-corporation, founded in 1994, to assist organizations in increasing the volume and quality of sales rep customer meeting reports, while simplifying reporting task to cut costs and time while preserving the highest levels of data quality, thus giving the reps over 90% more time to sell and work with customers.
Company incorporates and launches The ‘Voice of the Customer’ call-in customer satisfaction service. This service was for military manufacturing customer satisfaction surveys, sales and marketing meeting reporting, DOD proposal writing, and FDA submission preparation.
Major clients include Hughes Information Systems, 3M Aerospace Marketing, Jacobs Engineering, Arthur D. Little, Parker Aerospace and Parker Marketing, Novartis Pharmaceutical (US and Europe)
1999 VOICE2insight Launches Commercially
Current customers ask for a sales call-in service, and VOICE2insight is launched to eliminate unnecessary administrative work, cut the time for reporting, increase the time for meeting with customers and selling.
Major clients include Rosemount Analytical, Western Digital, BARD Access, Hughes Malibu Research Labs, Montgomery Watson, Boeing Integrated Defense Systems, Teledyne Controls
Achieves 5 Star AppExchange Partner
V2i becomes a 5-Star Salesforce AppExchange partner with its VOICE2insight service, and increases competence in long-term Customer Care through training, coaching, and continuing support and maintenance.
Major clients include BASF, Cargill Inc., Croda, Univar USA, ViaSat, EMC/Legato
VOICE2insight becomes a Microsoft Dynamics and Redtail CRM partner with customized on-premise and hosted integrations; also increasing security ensuring adherence to PCI, HIPPA, FINRA, and PII and building a high security standard through corporate client and industry audits.
Major clients include FFF Enterprises, Dayton Superior Corporation, Great American Appraisers, Procter & Gamble, Philips Lighting, Timkin Bearings, Stepan, CONTECH
VOICE2insight partners with Sales Performance Group, a Consultant from Las Vegas, NV, to launch V2i CRM integration with over 134 custom integrations to date. Many of our Salesforce AppExchange 5 Star Ratings come from long-term clients integrated fully using VOICE2insight.
Continuing major clients include: Conversant Bio, VF Imagewear, Guardian Fall protection, Regent Seven Seas, URS, Simple Green, Mackenzie Investments, Schroders